Getting Assistance
Product FAQ
For information about the cd3o Network MP3 Player's capabilities or system requirements, please see the Product Frequently-Asked Questions. If you're trying to decide whether to buy a Network MP3 Player, the questions on your mind are probably answered here.
Online Support Forums
Email Support
While the forums often offer the fastest response, email support is also available. We generally respond to email requests within one business day.
Software Downloads
The new Update Release is now available. Before upgrading, please see the readme document for important information about the update.
Readme Document - important
release notes
(HTML) posted 6/07/2003
PC Software Full Installer -
for Windows XP and Windows 2000
(EXE) version 2.2.9.1 posted 6/07/2003 -
25.3 MB
Network MP3
Player Firmware
(ZIP) version 2.2.2.228 posted 3/04/2004 - 1.6
MB
Product Documentation
You will need Acrobat Reader to view the documentation.
Quick Installation
Guide
(PDF) updated 3/20/2003 - 320 KB
Voice-Guide™ Remote
Control Overview
(PDF) updated 3/20/2003 - 520 KB
Product Manual -
included in PC Software Installer
(PDF) updated 3/26/2003 - 1.8 MB