If you are experiencing a problem with your Network MP3 Player or with a cd3o order, please describe it below, entering your email address (required) and your telephone number (optional) for customer service.
We generally respond to email requests within one business day. You may also want to try our online support forums. Postings to the forums are viewed by our support representatives, the developers creating the product, and members of the cd3o user community. You may be able to get a faster response in the forums. (And you may even find a previous posting that offers a solution to your issue.)